Citi Bike Nyc

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Citi Bike Nyc

Average Rating:

2.31 / 194 votes / 24 reviews
368 9th Ave, New York, New York, 10001
United States

Phone number: (855) 245-3311

Category: Bicycles and Skateboards

Toll-Free Number:
(855) 245-3311
Company Address
Citi Bike
5202 3rd Ave.
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Citi Bike Nyc, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Citi Bike Nyc

5 Aug, 2021

Citibike is a scam!

terrible service – never use this! if someone takes your bike they can’t stop the ride. i’ve paid $160 when a thief took the bike from and ran with it. their support is very unhelpful and all what they care about is money + their bikes suckkkkk!!
Ever since LYFT took over Citibike there are no docking stations anywhere, people are getting angry looking at their phones looking for spaces to park their bikes and the racing to the rare spaces along with many other angry riders. Ive asked for a refund and they refuse I wish I would never had signed up and... Read more➤
I try unlocking a bike and say try another bike and on my phone show welcome to the new membership and I dont need!
I tried multiple times get my friend SNAP $5 subscription by his phone but didnt go through, then tried call customer service but not available to any call for customer service It was sooo frustrating. User’s recommendation: I’m not sure I recommend to him but he didn’t get it.
Called and then they dropped my call and never fixed the issue. Need to call again today. Very ***
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