More Contact Info

Toll-Free Number:

(844) 282-3025

Customer Service:

CHIP

(800) 359-5613

Health Insurance Exchange Plans

(844) 581-3175

Information for Providers

(844) 282-3100

Medicare Advantage

(844) 282-3026

Medicare Advantage

(844) 581-3174

Program: STAR

(877) 428-3057

US Family Health Plan

(800) 678-7347

US Family Health Plan

(800) 455-9355

(469) 282-2000

Legal:

(844) 444-8440

Toll Free

Fax:

+1 (210) 766 8851

Other Info

Other Info (opening hours):

Additional Fax Number:

Information for Providers +1 (469) 282 3012

Member Services +1 (469) 282 2013

Hours:

Health Insurance Exchange

Monday – Friday: 8 am – 5 pm local time

Medicare Advantage

7 days a week: 8 am – 8 pm local time

USFHP

Monday – Friday: 8 am – 5 pm

Company Address

CHRISTUS Health Plan

919 Hidden Ridge Drive

Irving,

United States

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Complaints & Reviews — Christus Health Plan

20 May, 2021

Service provided for my wife Barbara J. McBee on 8/1/2020

My wife had surgery on Jul 30, 2020. She was discharged on Aug 2, 2020. She has Medicare and TriCare for Life. The billing agency, MYDOCBILL sent us a statement saying we still own $428.67 for procedure 99232 on Aug 1, 2020. The EOBs from medicare and tricare for life do not show this procedure on that... Read more ➤

Insurance

20 May, 2021

No response as of 5/20/2021

Being billed for services which are not part of the Medicare not TriCare for Life. This is the 3rd time. I think the entire aim is scam people out of their money. The worst part is total lack of communication for this group. User’s recommendation: Hospitals should stop using this company until they fix their billing practices.

Insurance

Most Reviewed

19 Feb, 2021

"They didn’t return all of my money back"