Charter.net




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Charter.net

Average Rating:

2.67 / 3 rates
2 Digital Place
Simpsonville
South Carolina
United States

Phone: 1.131496506
Web: https://www.charter.net

Category: Products and Services

Other Info

1,131496506
2 Digital Place
Simpsonville , South Carolina
United States – 29681


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Complaints & Reviews — Charter.net


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Treatment of the customer

As Pty. Viasat did NOT send the invoice for 2 months to the e - mail address specified in the agreement, then on 11. 01. 2016. In the e-mail I received an invoice for 3 months, but in the post office on 12. 01. 2016 pay the warnings by 25. 01. 2016 inclusive and send the payment order to Viasat Ltd. Payment was made on 25. 01. 2016 at 12. 00 and sent to MU, but at 17. 00 the service was stopped, to my phone. call was answered that the MU will be processed within 3 business days. I have some vague questions: 1) The 25th date ends at 00. 00, so why was the service terminated 7 hours earlier than the time specified in the notice. 2) if the service will be renewed within 3 working days, why did I have to look for an opportunity to send this payment order to the person with reduced mobility. The answer is very simple, because the customer is charged an additional fee for renewing the service! There is no time to send out invoices, but the survey or Viasat would recommend to friends and sent it to the next month. Aelita Bigacha

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