More Contact Info

Toll-Free Number:

(800) 550-0005

Other Info

Other Info (opening hours):

Other Location:

1 Bruton Street,

London, England W1J 6TL, GB

Maker Chamber Road,

Mumbai, Maharashtra 400021, IN

135 Avenue Charles de Gaulle,

Neuilly-sur-Seine, IdF 92200, FR

876 Centennial Ave,

Piscataway Township, NJ 08854, US

Company Address

Chanel

135 Avenue Charles de Gaulle

Neuilly-Sur-Seine,

France

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Complaints & Reviews — Chanel

26 Aug, 2020

Bag repair delay

On March 11,2020 I dropped my Chanel bag of at the Chanel Boutique in SoHo for repairs. They called to let me know in June that there were delays due to covid. Im wondering how much longer till my bag is ready.

Fashion

26 Jul, 2020

Discriminating policies with Indian customers

Why can't we exchange a fragrance within a specified time in India? I bought BDC Parfum and wanted to exchange it the next day because I changed my mind and wanted to go with edp. Store rep said no exchange strictly. Why? Are we Indians not paying the same amount as people do in other countries who... Read more➤

Fashion

26 Jul, 2020

Want to return within a couple hours

Bag return (exchange for smaller) within 2 hours is not allowed still wrapped hasn’t moved out of bag

Fashion

8 Jul, 2020

Fresh Ambergris 43 lb rare find

Thanks for the connection to Channel Company User’s recommendation: Great.

Fashion

7 Jul, 2020

Have a problem with the fund money

I have purchased perfume which one I havent got it and have not a response for my emails and I didnt have refund my money that is disgraceful and I will go on social media to people now are Chanel look after his customers and their problems User’s recommendation: Not recommend.

Fashion