I bought the product with a defect, but they think that the defect was due to my fault.
I ordered a Bosch refrigerator, returned to the Langley AZ Store. Passing the papers and additional warranty, the sellers said that judging by the packaging, it is not necessary to unpack the product because it is ok. I call transport, take it home. We bring it in ourselves. Well, the fun can begin - open the top door of the refrigerator, notice that pieces of plastic (debris from the shelf) are scattered through it, because when you see the shelf with moving metal parts is not properly secured and shaken inside, I found the other metal part not secured to the door shelf. It didn't end there,open the freezer notices that the cold coil has hung down and the spiral fitting is broken and the first upper freezer drawer is broken. Well vote for such head soaps. I call the store and tell them everything, they say to call customer service the next day because today they no longer work. I call the vines, the vines say to kiss the pictures and then the vines will look, and promise that everything will be ok, if it turns out that there is a ta kaa I tell then they will bring a new place. That's not the end of it. We are waiting for an answer, on the evening of the second day before 18:00 I call and say that it is my fault that I allegedly dropped the refrigerator and damaged the vine myself and that the vini refuses to exchange the goods and that its additional warranty and insurance do not help. The only thing I can do is write to either manufacturer, but then wait at least two weeks.Vinji says that so I use the fridge even though he is broken and I don't know what with the spiral that vina hangs. Vot please this is the attitude towards the customer who buys the product and can't even use the nail because the nail is broken and the nails don't care, don't even offer to change the drawer, the shelf. Just say it's not a nail problem. So what should I do? Yes, and there are scratches on the lower door and small bumps on the sides that are difficult to see with the naked eye.
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