Called. Customer support to reach technical support. Could only reach recited msg that said call center is closed for the weekend. I cannot use my internet but you continually to charge me for a service I cannot use. Horrible customer service and I will make a formal complaint to both federal and state appropriate agencies. User’s recommendation:...
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Hello, While I understand that Century Link is a large organization with many complex roles to meet, I find it to be greatly sub-standard in some of these roles. As a management consultant and familiar with business practices, I have experience with good and poor processes, and I absolutely dread having to contact Century Link. The process...
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Unusable internet, horrible customer service and they do raise your rates. They need to be abolished. They are not safe, secure, fair or just. User’s recommendation: Give another ISP your money.
We were told by technician that a new modem would cost $100. Called centurylink to order one and got told it would be $200. Very upset because when youre retired you have to watch your expenses. I would think anyone that works for your company should know what theyre relaying onto the customer. I trusted what this...
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I cancelled CenturyLink services in September which was finalized in October and paid my account off. I have been receiving an ongoing bill of $172.50 even after attempting to clear it up. Today I called (again) and spoke to Lashawn who transferred me to Sabrina in billing who then hung up on me. They claimed they never...
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Poor Service
11.03. Darzciema street stop. 204 microns at 8:25 a.m. Entry, beep. Е oferis Saka "C Kofe Nelza". I say, ok throw away now! (No one had ever objected to coffee before). The trash can is in the distance. The escape is thrown out, the door closes and the microwave is gone... I'm behind the door! I'm late! In fact, the day was ruined by this attitude.
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