waiting to see if you are going to replace trim around window on our front door paint keeps peeling off the guy that was here in fix window took pictures of the trim 12-23-2020 will be 2 weeks no phone call yet kenneth keyser 21417 keadle road boonsboro md.21713 2**-**5-0066 cell 301 739 **** house
Satisfied with Castles response today.
I have called every Castle windows I can find. I have my original purchase agreement. I’m being told either “we don’t service that area”…or.. ” the company that installed your Castle windows is not us”. I live just south of Youngstown, Ohio. I’m stuck with a bad…
We had a 5-pane; bay window put in by Castle “the Window people” from Newington, CT. several years ago, with a lifetime warranty! They have been back to check out leaks several times. I called them right around the time of the COVID-19 stay home order, and left a message with their answering service about a leak....
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I HAVE PAID OVER $4,000 SO I TRUST THIS WILL BE TAKEN CARE OF. YOUR SERVICE HAS BEEN COMM HOPE IT CONTINUES.ENDABLE IN THE PAST YOU SHOULD HAVE A PHOTO IN YOUR FILES FROM MY FIRST NOTICE OF THIS PROBLEM. THANK YOU
Poor service, fraudsters.
I do not recommend this service to anyone. The money is stolen, a receipt is given for the parts that have been replaced, but a car technical inspection reveals that the same old, damaged parts are being replaced.
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