Toll-Free Number:

(800) 227-8437

Customer Service:

(855) 888-8798

Other Info

800 0007 7775 (International) 1800 130 000 (Australia) 1800 1651 0809 (Philippines) 1800 011 333 (Thailand) 1800 227 8437 (Mexico)
+41 445 809 090 (Switzerland) +1 800 227 8437 (United States) +1 855 888 8798 (Canada) +44 203 147 4850 (United Kingdom & Ireland) +64 800 880 197 (New Zealand) +32 24 002 600 (Belgium) +359 29 893 313 (Bulgaria) +420 800 144 269 (Czech Republic) +33 142 184 383 (France) +49 895 598 4221 (Germany) +39 23 026 548 (Italy) +31 207 192 455 (Netherlands) +48 800 121 5549 (Poland) +351 213 302 420 (Portugal) +7 495 937 9025 (Russia) +34 900 505 403 (Spain) +90 212 296 1317 (Turkey) +86 400 885 6618 (China) +852 81 055 008 (Hong Kong) +81 120 301 757 (Japan) +60 323 035 088 (Malaysia) +65 67 320 181 (Singapore) +27 116 662 800 (South Africa) +82 15 667 277 (South Korea) +886 800 373 888 (Taiwan) +971 44 253 001 (UAE, Middle East & India) +84 12 065 286 (Vietnam) +55 113 759 3240 (Brazil)
Rue André-De-Garrini 3
Meyrin , New York
Switzerland – 1217
United States
645 Fifth Avenue, 8th Floor, New York, NY 10022

United Kingdom15 Hill Street, London W1J 5QT, United Kingdom

AustraliaPO Box 4780, Sydney NSW 2001

France13 Rue de la Paix – 75002 Paris, France

GermanyLandsberger Str. 302-306, 80687 München, Germany Netherlands
PO Box 2967, NL-1000 CZ Amsterdam

China
Room 801-808, Building 3, Kerry Center, 1288 Yan’an Middle Road, Jing’an District, Shanghai, 200041

Hong Kong
6/F Jardine House, 1 Connaught Place, Central, Hong Kong

Japan
Hanzomon First Building 1-4 Kojimachi Chiyoda-ku, Tokyo 102-0083 Tokyo

Singapore
501 Orchard Road, #12-01 Wheelock Place, Singapore 238880

South Africa
PO Box 782 192, Sandton 2146, Gauteng, South Africa

UAE, Middle East & India
Emirates Towers Offices, Level 36, PO Box 33269 Dubai
Latin America & Caribbean550 Biltmore Way – PH1, Coral Gables, FL 33134 Show MoreShow Less

Company Address

Route des Biches 10

Meyrin,

Switzerland

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Complaints & Reviews — Cartier

18 Aug, 2021

Terrible Purchase Experience so far

We have been trying to buy a ring from Cartier for just over a month to give as a gift on August 25th. We went to the boutique in mid-July where they said they see customers by appointment only and there were no appointments available before the end of August. So, I ordered it online because it... Read more ➤

Jewelry & Watches

12 Jul, 2021

Repuesto encendedor Cartier

Tengo un encendedor CARTIER,fabricado en Suiza referencia CA920601 el cual no funciona ya qie el tanque interior para el gas al cargalo no retiene el gas porque enpezo a liquiar.Lo lleve a la tienda de Cartier y me lo devuelven sin canbiar el tanque de gas porque no tienen el repuesto.Necesito conseguir dicha pieza para perder mi... Read more ➤

Jewelry & Watches

9 Jul, 2021

My cartier watch needed cleaning

The return of the watch I was told would take approx a month and would include the repair of the self winding mechanism The first thing I noticed was the crown jewel was different and blue rather than red and when I called I was sent a picture of the watch with a missing jewel. I was... Read more ➤

Jewelry & Watches

8 Jun, 2021

Cartier employees punish you i *** don’t agree to be assaulted with their prices

After accepting their ridiculous appointment schedule (their store in Aventura is almost empty) It took them 7 days and phone calls to come back with an estimate to change the battery. Of course, they claimed that in numerous things had to be done to the Roadster quartz (more than $480) I refused and requested to take my... Read more ➤

Jewelry & Watches

2 Jun, 2021

Return Policy & Customer Service

Bought a famous Cartier “Love” bracelet and had to return it because undersized. Cartier refused refund claiming returned item had “some scratches” but said they would return ship the bracelet back to me. Two months later, no refund and no return of the bracelet either. Carter customer service never answers incoming phone calls or responds to emails.... Read more ➤

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