do not purchase anything from this company, they lie and do not provide any customer service. purchased 2 carports from them at different times and none were delivered after taking my deposit, both were canceled due to not showing up for installation after many calls and rescheduling and now I have to fight to get my depsits...
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Ordered a metal structure on 10/01/2014 was told it would be installed before Thanksgiving. Received an email saying there install widow for my area was 2-6 weeks. When I called to do a follow up on my install I was told ” sugar that aint gonna happen” it will probably be the middle of next year before...
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Customer service stinks!! Had 2 appointments to get the carport installed and they never showed up. I live 100 miles from the install site. After waiting all day Monday (8 AM Appointment) TNT carports calls and says the installers truck broke down. She said it will have to be rescheduled. She calls Wednesday and says it will...
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I purchased a carport from Lloyd Johnson on 06/18/10. He e-mailed me an offer which I accepted and gave him a 10% deposit over the phone the same day. On 07/06/10 I finally received the color samples he told me were sent on 06/19/10. They actually had to be sent a second time according to Mr Johnson...
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service
So far, everything has been fine with orders. I made an order, the product was not on the specified date, an e-mail arrived that the product is delayed, but will be delivered within 14 working days, not a word that the product may not be. When the last delivery date arrived, the item was not. The next day I called to find out about the product, I received a reply that the supplier did not inform in time that the product was sold out. As a customer, I don't have to listen to how unreliable their suppliers are, I pay the money to 110.shop. The second event. I ordered the product by phone, received the invoice, and paid the same evening. Since I have another bank, the money in the 110.shop account must arrive on the next working day around noon. The next morning I received an e-mail that the order is being canceled due to the fact that I have not paid within 2 working days. I don't understand where 2 working days were spent. The order was renewed due to a system error. Anything can happen, but in two months with two clients two unpleasant events?! Decide for yourself or cooperate with 110.shop, well while well...
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