On June 18, 2021, I was scheduled to return to Toronto from Georgetown at 12:15 a.m. I boarded the flight on time, however, this flight which was scheduled to leave at 12:15 a.m. never left until around 2:00 a.m., resulting in personal inconveniences. May I please have a refund on this part of my ticket? Thank you....
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I traveled from JFK New York on July 17, 2021, at 9 am to Bridgetown Barbados then to Melvill Hall Dominica. Several pieces of my clothing are missing. I need to be re-fund for my missing items. Now I’m unable to accomplish my engagements. I’m so disappointed this is my first time traveling with this airline. I...
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Date:07/26/2021 To: Caribbean Airlines Refund Department. TO WHOM IT MAY CONCERN I the undersigned am hereby filing a complaint about the unusual long waiting time for my refund. I have requested my money back for a very long period now. To date haven’t received my refund on tickets I purchased since the last year 2020. I have...
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I booked a flight for my family of 4 December 2019 to Kingston, Jamaica over $2000. The flight was for April 2020. Due to covid and travel restrictions the flight was canceled by the airline. I was given a date of December 2020 by which I should reschedule my flight. I called Caribbean airlines end of November...
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On Thursday June 17th 2021 I traveled from Guyana to the USA I checked in my luggage early . On arriving in the US I was surprise to learn that one of my suitcase was left behind and it was scheduled to arrive on Saturday June 19th 2021. When I went to pick up my suitcase, I...
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Defective Item
I ordered an expensive Lego collection item. I received a damaged product, which was offered for repair! The product packaging looks like it was opened, although there are special sealing marks with the number! On one side, it was torn off with all the packaging. ON BOTH BOXES! What are they going to repair - a cardboard box? They invite you to pack the product before sending, but they have packed the expensive product only in cling film! In addition, another product of the collection! At the very least, it should have been packed in a cardboard box, not to mention that the product should be handled accurately. Usually, if the product has a damaged package, it is shown in the product description in bold and the product is sold at a discount! But nowhere in the product description is it mentioned that the product has damaged packaging! The main packaging! What in this case is the face of the product! And this product is a gift for a very important person. What is now offered to do - glue, paint? You can't exchange it and it can't, because the store doesn't have savings and they have sold the last product! The damaged product has never been received from abroad - neither the packaging nor the product! They take care of their reputation, as well as their customers, unlike this store - 110.shop! They just make fun of people and they don't care about anything but everything! Disgusting customer!
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