Booked a car in Montenegro in July 2021 (voucher CF5DC0B2) The car was damaged and I paid 500 Euros to the car rental company Stella car (carflexi partner) I paid the insurance fee to carflexi so this 500 Euros should be refunded. Sent all documents and evidence to them but [protected]@carflexi.com has been silent for 2 weeks....
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The car I hired online via carflexi was substandard and did not have the requested: Roof rack, or Snow chains I could not safely hire the car and I had to hire one from Avis instead at huge cost. I want a refund of the deposit of NZD $136.41 repaid immediately as well as the difference I...
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Hi Ref: CarFlexi e-Voucher No: CFFC3D95; Car Rental Provider Confirmation No: [protected]; Rate Code: [protected] As per the booking above, I paid the crosss border fee of around Euro of 110.00 However, while taking delivery of the car on 21st I was told by Europcar that the fee was not reflected in their system and they invoiced...
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Hello, I recently used Carflexi to book a car for a week during my trip to Georgia (the country, not the state). When I arrived on July 17, 2021 to collect my car, I was told by the agent that they had no details regarding my booking and I was not able to rent a car. I...
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1. Incomplete and misleading information about car categories, 2. Slow customer service response, and 3. Data privacy breach In details: 1. Booked and made a down payment for a Mercedes SUV on the booking site. Few days before to go to the pick up counter, I specifically asked customer service if the car I will receive will...
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Missed Dinner
Hello! On the evening of May 31, after making a previous reservation, we arrived at Ganbei Glendale Plaza with invited friends, where we were told that no reservation had been made in my name when I was told the number I had called, that it is not their number. It all happened in front of our guests and long queues. The table was not offered to us either, and we were not ready to stand in the long queue, so we were left without evenings. In the morning I had called 1188, where I was connected to the said restaurant and I made a reservation. From 1188 I was sent back the phone I connected to (I checked again, that it can be found everywhere on the internet as Ganbei Glendale Plaza phone number). At first I thought that 1188 had made the wrong connection, I wrote an application to their info email, where I consciously researched and said that I was connected to GAbei, like. Therefore, the restaurant staff is fully responsible for the damage to the evening.
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