Request:I booked this with you in June and paid a deposit of approx £106 deposit which left my bank account at the same time. Imagine my surprise to arrive in Saint Lucia on the evening of 17th September to discover you had not arranged any car for me whatsoever. I had to book and pay from scratch...
Read more ➤
Dear Sirs i have gone back and forth with Locautorent Venice airport Italy on damages being charged to my client Heath Goldman. when returning the car there was no mention of damages and then received an invoice and credit card being charged for 265 Euros. We took out premium access insurance for this I have gone back...
Read more ➤
My flight was late about 2 hours and when i arrived at the car rental desk they didn’t want to take the voucher paid online at carflexi.com (voucher no CF8B504F) because we wanted to pay with debit card. I called at your company’s customer service when it happened and nobody answered, then I send an email, also...
Read more ➤
Dear Sirs On June 26th I rented a car from Locautrorent Italy. When returning the car, there was no mention of damages. All of a sudden, I get an invoice for damages. I have written them several emails and only received one response from them. In the emails I have requested details of the damages and pictures...
Read more ➤
Upon returning the car I was charged for minor damages to the bodywork. My booking with Carflexi should include this kind of protection but no tel. nr available to be contacted, just mail to which no one replies. No info on how to proceed, no address where to send the documentation, very very bad service. I will...
Read more ➤
Missed Dinner
Hello! On the evening of May 31, after making a previous reservation, we arrived at Ganbei Glendale Plaza with invited friends, where we were told that no reservation had been made in my name when I was told the number I had called, that it is not their number. It all happened in front of our guests and long queues. The table was not offered to us either, and we were not ready to stand in the long queue, so we were left without evenings. In the morning I had called 1188, where I was connected to the said restaurant and I made a reservation. From 1188 I was sent back the phone I connected to (I checked again, that it can be found everywhere on the internet as Ganbei Glendale Plaza phone number). At first I thought that 1188 had made the wrong connection, I wrote an application to their info email, where I consciously researched and said that I was connected to GAbei, like. Therefore, the restaurant staff is fully responsible for the damage to the evening.
Read more...
