I paid for Carfax with credits card it has been an hour with the gears turning that says Loading Reports but no results
Carfax is another giant company that has no concern for customer satisfaction. So much so they have no method of communication. Simple math it is, one pissed off customer goes away and thanks to marketing dollars, a few thousand sign up. They do not care if their reports are accurate or if we have an issue, they...
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My car is not totaled out and they have false things in my car fax report cause of an accident and its not suppose to be on dere. User’s recommendation: Pay attention to the reports.
I have submitted 3 request to speak with costumer service about a billing issue and have not heard back from anyone. This is extremely frustrating and unacceptable!! They need a phone number!!! So convenient to simply ignore costumers via email!
Update by user Jul 28, 2020 They corrected the information that was reported wrong on my Carfax so the issue was resolved. Original review posted by user Jun 27, 2020 Carfax affects the value of a vehicle and if something is reported on there that is inaccurate it is almost near impossible to get it changed this...
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