I cannot begin to describe the incompetence of this company. It has been over a month to get a CPAP machine that was approved. Every time I call I get the run-around, different stories, new approvals needed, I have never seen so much lying and incompetence. I swear the employees just make things up as they go...
Read more➤
Cannot use pay by phone because there are pesky letters in the account number. Customer service cannot be reached because they claim “high volume of calls.” Have to get through a bunch of other stuff to even get into queue. But once in queue, they never pick up. Customer service is an enormous waste of time. It...
Read more➤
My husband has stage four cancer and had a colostomy. We were told by our insurance company we needed to contact care centrix for supplies. It took multiple phone calls with care centrix and his providers office to secure the authorization. We were told his supplies would be mailed. Several weeks later and no supplies we receive...
Read more➤
I had hip replacement surgery. Was told to get a walker through Carecentrix so my insurance provider (Cigna) would cover the cost. Carecentrix lost the doctor’s order for a walker, twice. When I finally talked with them myself, already 1 week post-surgery, I was told…
The customer service has been a failure. Carecentrix is placing calls to my husband’s phone, while he is teaching. I have called multiple times to stop Carecentrix from calling my husband’s phone. That hasn’t worked. I have placed orders over the phone that never arrived. I tried avoiding communicating via phone with Carecentrix since I wanted a...
Read more➤
Poor service
I came to New York. Ome was waiting for me, then we decided to go to Burger King. Ome asked for a burger without onions. where the onions were placed over the meat.And then brought a burger without onions.No wonder if the young people are made to work in Burger King as waiters.
Read more...
