HI, Can I start by stressing how unhelpful your website is! a lack of options to contact someone unless you deem it necessary, this is extremely poor customer care, the company you work for is doing everything possible to hide away! Secondly, I have been charged for the past 2 months £10.99 despite not having an active...
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I have a legit issue with my account and I need to speak to customer service, but there is no customer service apparently. I need to speak to someone.
Dear Canva Customer Service, I applied for an upgrade of my free account to a Non-profit account over two weeks ago. I submitted the required documents, mentioned in the eligibility criteria for the country of incorporation (Poland) and so far nothing happened. Can someone please look at my account and either upgrade it according to your policy...
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Original review updated by user May 25, 2021 Everything is circular without an answer. There’s nowhere on the website to complain or ask for help. The help suggestions don’t work and put you in this ongoing loop of search for answers that don’t come. When I finally, (off of the website) find an email to ask for...
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Ive been charged via PayPal 4 times now. When I go to canva, website claims there is no invoice associated with my email. This is absurd. How do I get a refund and report them for fraudulent charges? User’s recommendation: Do not recommend.
