Busuu




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Busuu

Average Rating:

1.27 / 298 rates / 13 reviews
Busuu Ltd
3rd Floor, 10 East Road, Hackney London England, Greater London United Kingdom - N16AJ
London
England, Greater London
United Kingdom

Phone: 442033019955

Category: Education & Formation

Links of Busuu
Customer Service:
+44 203 301 9955
Customer Service:
+44 203 301 9955
Other Info

+44 203 301 9955
3rd Floor, 10 East Road, Hackney
London
United Kingdom – N16AJ

Company Address
Busuu Ltd
55 Basinghall Street
London,
United Kingdom

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Complaints & Reviews — Busuu

11 Jun, 2021

Busuu premium

Hidden in their terms of service is a very sketchy clause allowing them to autorenew your subscription without warning and also allowing them to deny you a refund. I don’t know of any legit companies that function like this. I no longer have an account with them and yet I am being charged 80 euros for a... Read more ➤
They offer you 15 days free after that the premium promotion with a 50% discount which most of us take advantage of. Then you do not hear from them about any type of expiration or automatic renewal, they only let you know, after 1 year!!! that your membership has been renewed for another year and of course... Read more ➤
They offer you 15 days free after that the premium promotion with a 50% discount which most of us take advantage of. Then you do not hear from them about any type of expiration or automatic renewal, they only let you know, after 1 year!!! that your membership has been…
When I first tried the free version of Busuu, I received daily emails prompting me to get the Premium Plus version. After I purchased my one-year subscription, other than more pleas to buy lessons, etc. I didn't hear from Busuu. By the time a year had rolled around, I had long before lost interest in the service,... Read more ➤
I signed up for a one year subscription at $39.99 and quickly lost interest. Fast forward to one year later and was charged $79.99 without warning. I immediately asked for a refund and was denied: …I am afraid your subscription was not cancelled and by not cancelling it you authorised us to renew it automatically. I am... Read more ➤

Poor service

By calling the reference phone from the airport "Canberra" on 06. 08. 2020, the operator explains that the test can also be passed in Darwin. Calling 10. 08. 2020, the operator says that the test must be handed over in Darwin and there is no possibility to hand over the test in Darwin. Irresistible, because we clearly know that Darwin laboratory also accepts analyzes. Threatens to fix my number because I asked where the logic traveled across the country and infected everyone "if there were symptoms that didn't exist". Inform your employees not to provide 2 different information at 1 identical situation, cheating people. If you wish, you can pass the test, although it is not even mandatory to receive this treatment when you come from Norway.

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