After one year I got the reply through my agent KIWI that you are not repaying me for the flight that you cancelled. My ticket was TOXCTN 082-[protected]. Have tried to get an explaination for your refusel and also to get a confirmation that flight was cancelled so that I can use my insurance! Whay are you...
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Need to find out about a refund . Too much to change flight date and probably too much to cancel and get a refund User’s recommendation: One.
I need to pay for my seat selection but I couldnt online so I was trying to call but I could not get through after several attempts User’s recommendation: Don’t call customer service.
Poor service
In April we bought tickets to Norway. but for security we insure. In the end, for personal reasons, could not fly. And of course we wanted the money back, so we paid extra. We contacted 2fly, promised to deduct the money within 5 working days. But 12 days have passed when calls are not picked up, promises to deduct so much money, but do not count. The operator does not explain anything.
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