Bank failure and arbitrariness
I have been a Hansabanka customer for 10 years, with the Gold service program. On May 19, 2018, without prior notice and informing me, the credit line agreement was terminated, and without my notice, all funds were withdrawn from my salary without warning. account. Deducting another 14 USD as a penalty from the other account. The customer manager does not pick up the phone. Upon arrival at the Andrew†man branch, I was informed that the credit line agreement had expired, although the agreement was concluded on July 20, 2007 at a rate of 15%, without a deadline. a, and was continued every year. In order to get my money back I was also forced by the order on the contract payment schedule to sign a consumer loan agreement with an APR of 24.05%.The termination of the credit agreement and the consumer credit rate were based on the same circumstances as were known both at the time of the conclusion of the credit agreement and in the course of its continuation each year. year by increasing the size of the mortgage loan. In addition, there is another consumer loan with a rate of 14%, which remains to be paid for 2 months. All loans and receivables have been repaid with all interest. Only minor delays of fifty lats were allowed on some days when ScandinavianBank delayed the transfer of salary to my account. In addition, I pay interest and principal without delay for 2-year student loans. Although the client manager I.Leimane admitted that it was her fault, without warning me, only the maximum loan interest was offered, as if she were an abusive non-payer.The manager refused to give me a reason for the termination of the credit line agreement. Reference will be made only to a person who refuses to be named and who has decided to terminate the contract in February. In addition, the possibility of combining consumer credit and credit line was discussed with the manager in March. In March, the manager said that it was more advantageous for me to leave the two loans without the merger, confirming that the credit line would continue. In fact, Swedbnka has terminated the agreement by violating clauses 5.5, 6.1, 6.3 of the credit line agreement. paragraph requirements. Considering that Nordic Bank has made an interesting offer by offering the Gold Program, I turn to Nordic Bank, obliging to inform people about ScandinavianBank's unreasonable and illegal actions.
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