They have had my package for 10 days at the new facility in Lockburne and can not not find it now. Horrible India based customer service with attitude and no help. No North American customer service contact available. They claim 24/7 customer support but emails not responded to for 24 hours. Chat support useless with clueless staff...
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Careless employees at Borderlinx damaged my items prior to shipping and then followed it up with a customer service nightmare. I honestly cannot determine whether their conduct was due to incompetence, dishonesty, or a combination of the two. I had four items shipped to my UK Borderlinx address for shipping to me in the US. They arrived...
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I ordered shipment of a baby stroller through Borderlinx and they sent me empty bottles instead. I have been trying to follow up with them to trace my package but to no avail. Their executive now tells me I should just file for insurance, which will cover only a part of the total cost. This is extremely...
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I purchased an echo from Amazon in December 2017. The item arrived at Borderlinx.com warehouse. I paid to release the package via DHL. The package did not move. When I checked with DHL they said that Borderlinx has not given them the package yet. After more than 2 months of back and forth with their useless support...
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Used Borderlinx and was very disappointed both with their terrible products and their highly unprofessional customer service. I decided to delete my account because I did not want to deal with these scam artists any longer. Asked their customer service to cancel my account but they did nothing at all! I wasted like weeks trying to make...
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Poor service
House manager, ignores residents' request for help, house is in a state of emergency, water flows from the roof of the apartment, we put buckets themselves in all the attic, but it does not help. It's been the third week, but no one from the house administration has even come to see it.
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