I went in to your store in Union Gap Washington I sat there for half hour did not get one bit of help with 5 employees working then I asked to use the restroom they said it was broken and that they will go out have a plumber come in and fix it then I was doing...
Read more➤
Poor service
This is my first time contacting a iExpress company and I am judging that customer service is very low! 15. 03. 19 I ordered a TV set from 1a.org. 14. 03. 19 I received an SMS that I will receive my package from 18:00 to 19:00! So I demanded from my work place to get home sooner! At home, the courier calls and says that in 15 minutes there will be and adds that I need a copy of the passport! I was amazed because nowhere was it written to me that I would need one. I talked to the courier that I will get a copy within 15 minutes! When I called after about 10 minutes and wanted to confirm that I really have a copy in a rather rude tone, I replied that he had already left and finished his job! Despite the fact that we talked!When I pass when I can receive my shipment in a kind voice replied that the next day at the same time! This means that I will have to miss work again! So far, I think it is important for any company that the customer is satisfied! The culture of conversation was also not very satisfactory! I will never choose this delivery company again!
Read more...
