To who it may concern: We purchased a Rocksprings 30 fire table a season ago. We used the unit twice now it no longer will work. Checked all recommendations as stated in the troubleshooting guide. Unfortunately, it does not light. What are some other options I can do to get this unit to work. Hopefully, I can...
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I placed an order for a Lara 28 Firebowl model # 50857a my debit card was charged $170.28 on June 2nd and I havent received a confirmation number nir any shipping information. Please advise???
Hello, I am looking for replacement glass for the following item: Chisholm square fire column Style# 51127 dpci# 009-10-**** The wind knocked over the patio umbrella and broke the glass. I am looking to replace 4 pieces of glass. Thank you, Christine Innes
Been on hold for almost two hours. You can’t email customer service unless you have a claim, which I don’t. All I need to replace lights for a Y95634.
I bought a unit a couple of years ago and had a problem and asked how to make the minor repair needed myself. They responded quickly with a positive solution and were gracious enough to send me a small check for the inconvenience. The check was quite a surprise and totally unexpected.
