We started out with a salesman who told us 3 weeks after 4 to 5 weeks they still didn’t even contact us again on the then after that we were told another 10 days and they get a hold of us after I called them and then they won’t they keep putting us off they keep giving...
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Pool promised for install first week of May, then every week thereafter. The last week of May I was told that the installer had the pool and that he was rescheduling yet again until June 17th. That day arrives and so did the installer but without a pool. What did it do to show up with all...
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sunday morning wake up and pool cloudy . we have not been able to even enjoy our pool as yet . have made couple phone calls and no one so far with company seems to know how to clear up. this is a new ionizer pool system . low up keep and mantinance we were promised {...
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I was on hold for an hour and a half and no one ever picked up my call after being transferred. They dont care about any of your problems after you purchase their pool, they are rude. The glued a piece onto the ionizer chamber which makes no sense because after getting a new chamber, I cant...
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This whole process has been nothing but a big lie now we are stuck paying so much money for it. I’m not happy at all
Irresponsibility of theft
It is not enough to have a package for 2 weeks. When I received the package, I was surprised, because when I opened the contents of the package, it was stolen and a note with the text "thank you" was left inside. Looking at the number of complaints about this company it is clear when the content is not recovered, because the company to call is can say impossible, and the fault will be blamed on foreigners. At least a joy when the Germans have learned the english language. Supreme shamelessness!
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