More Contact Info

Toll-Free Number:

(800) 544-6986

Customer Service:

(800) 703-4644

Black and Decker Emails:

[email protected]

Legal:

(410) 716-3900

Other Info

Other Info (opening hours):

Privacy Inquiries

Stanley Black and Decker, Inc.

1000 Stanley Drive

New Britain, CT 06053

Company Address

Stanley Black and Decker, Inc.

701 E. Joppa Road

Towson,

United States

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Complaints & Reviews — Black and Decker

2 Aug, 2021

Could not find sanding belts for an older model belt sander.

Asking for help in finding specific sized sanding belts. They advised my model was discontinued and they stopped making 20 sanding belts that went with the discontinued model. User’s recommendation: Buy something made by more than one company…so certain accessories can be found in other manufacturers.

Appliances and Electronics

2 Aug, 2021

Need help with leaf blower

They mailed me a replacement battery. It came on the 31st. I will charge it and if it works, then yay! If it doesn’t then I will contact them again as it my theblower that’s the issue.

Appliances and Electronics

1 Aug, 2021

Parts for my weedeater

So apparently my Weedwhacker has been discontinued and in order to get the part that I lost I would have to buy it on Amazon. I think that is not going to happen and Im just going to buy a different brand of Weedwhacker

Appliances and Electronics

28 Jul, 2021

To order battery for my black and decker blower

Did not get any help from Lowes, so tried Home Depot, they dont even answer the phone, so I thought to myself Im too old to worry bout this poor service. Went to Amazon. 8 minutes and 30 seconds later Ive got my 2 black and decker batteries that will be delivered to my house August 2nd

Appliances and Electronics

27 Jul, 2021

Door wouldn’t close all the way

I was putting in some chicken nuggets for my granddaughters &;;;;;;;;;;;;; I let it heat up . When I went to close the door it wouldnt close all the way.

Appliances and Electronics

Most Reviewed

29 Apr, 2020

"They will not answer phone and i can’t update my mailing address to get my stimulas payments for them , my check was returned undelivered but i can’t get in to site to change anything and i can’t t ta"