My conditoner was damaged. My liter pump was broken and when speaking to a customer service representative all she could say was that she “didn’t know”. I am unsure of why your customer service reps do not know how to help the customers and cannot tell me an educated guess of how long it will take to...
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I called and was lucky enough to get a fairly last-minute appointment (called the day before) for my 82 year old mother at the Brentwood location. With out of town family coming in, she wanted to get her hair done, to look cute and be at her best. I made the mistake of calling from my phone...
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I have been going to Beauty Brands for years in Independence MO at Little Blue Parkway….only to find out my “Master Stylist” that I have been going to for a long time was talking horribly about my daughter who is 15 to a good friend of mine while doing her hair. The last time I was VERY...
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I asked for a messy lob. To not take of too much length. Do they took out almost all my thickness. And i have weird layers at the top of my head and a chunk of hair missing on my left side.
I have gone every year to their annual liter sale in July and spent from $200-$600 per year. They keep raising the prices each year which isn’t cool. Then this year, they raised the prices even more and certain brands are more than others, and certain brands don’t participate at all now who used to. Then after...
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