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(800) 756-5005

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L Brands, Inc.

3 Limited Parkway

Columbus, OH 43230

Company Address

Bath and Body Works Direct, Inc.

7 Limited Parkway East

Reynoldsburg,

United States

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Complaints & Reviews — Bath And Body Works

7 Aug, 2021

Rude workers, lady not attentive to customers all 4 workers just standing behind counter complaining

Walked into the store with my daughter around 3:45 pm August 7 no one was at the entrance telling us what the sales were or handing us a bag. Only one other customer in store. That is not good customer service. My daughter was walking around with her hands full. That was ignorant, because all 4 girls... Read more➤

Cosmetics and Personal Care

1 Aug, 2021

I had canceled my order without my knowledge

Original review updated by user Aug 01, 2021 The ordered had got canceled these were gifts for my family for Christmas and I knew I wasn’t going to be able to afford them unless I bought them on the Semi-Annual Sale the lady who helped me was pretty good about helping me get some of my stuff... Read more➤

Cosmetics and Personal Care

25 Jul, 2021

I want to order over the phone

The gentleman I talked to was very helpful my order went through in just a matter of 5 minutes it was wonderful thank you User’s recommendation: Do call and put your order in it’s easier than driving 50 miles.

Cosmetics and Personal Care

22 Jul, 2021

Received a broken bottle of fragrance mist

The dispenser was not present when received the product.I want to exchange the product with the right product.

Cosmetics and Personal Care

20 Jul, 2021

13 Items in cart, emptied cart

Apparently while chatting regarding a particular item my cart timed out &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; had 0 items. After I spent about an hour deciding what I wanted and then placing items in the cart I was a very, very angry customer.

Cosmetics and Personal Care