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(800) 756-5005

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L Brands, Inc.

3 Limited Parkway

Columbus, OH 43230

Company Address

Bath and Body Works Direct, Inc.

7 Limited Parkway East

Reynoldsburg,

United States

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Complaints & Reviews — Bath And Body Works

15 Jul, 2021

Missing promotion offers in my mailing.

Received a flyer in the mail. On the front it says free gift plus 2 additional offers see details inside. No cards attached.

Cosmetics and Personal Care

12 Jul, 2021

Am complaining that you can’t cancel or change anything once you have put in. There is no way to get rid of something you ordered.

Wanted to order the 3 body lotions and get 3 free. Do they all have to be the same fragrance? Would have to start all over when switching fragrances and can’t delete anything once it’s in there. Have already put in my credit card info so just want to delete the whole thing. User’s recommendation: Forget ordering.

Cosmetics and Personal Care

5 Jul, 2021

I have not heard from anyone at Bath and Body Works

I am not receiving any emails for your sale items at Bath and body Works. I have tried several times from your store and phone for someone to send me emails of your sale ads and I still am not received anything and this is unacceptable and I do not appreciate your not answering my emails. Barbara... Read more ➤

Cosmetics and Personal Care

2 Jul, 2021

July 1 at Vaughan Mills location

Why is this location selling 400 items to one person?? Obviously, they’re buying to resell, most likely at pacific mall. The people at the Vaughan Mills location said that they have a handful of people clearing out the stock. Why is this allowed??? Why allow people to hoard and not let the rest of us take advantage... Read more ➤

Cosmetics and Personal Care

30 Jun, 2021

This is a question, not a review.

My husband plugged my wallflower in upside down. As a result, a brand new bottle was empty in one day. My question is do I need to buy a new wallflower plug? Or do I risk putting another new bottle in my existing plug and having it be empty in one day?

Cosmetics and Personal Care