Bath & Body Works Direct

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Bath & Body Works Direct

Average Rating:

1.59 / 37 votes / 4 reviews
95 West Main Street
New Albany
United States

Phone number: +1 800 756 5005

Category: Health and Beauty

Links of Bath & Body Works Direct
Other Info

+1 800 756 5005 (Online Customer Care) +1 800 395 1001 (Stores Customer Care) +1 800 531 4504 (Accessibility Support)
95 West Main Street
New Albany , Ohio
United States – 43054 is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bath & Body Works Direct , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Bath & Body Works Direct

I placed an order online and planned to pick up in the store. I went to the store today to get it and my order wasn’t there. I then find out that it was canceled because I didn’t pick it up within two days. I even called yesterday saying I apologize that I wasn’t fully aware of... Read more➤
I remodeled my home in 2020, including my kitchen with white cabinets. I was super excited to buy some wall flowers and plug them in! I put one under one of the cabinets as my best friend has always had hers plugged in there and low and behold it actually melted the bottom of the cabinet and... Read more➤
I called the bath and body location to see if the Halloween witch hand was in the store. They said they had 2- 3 and I said ok im on my way, 30 min drive to get to the store and be told they haven’t even had them in the store and out of the 3 ladies... Read more➤
31 Jul, 2021

In store pick up

BBW started using in store pick up for customers placing orders online. This was just fantastic. I hated paying shipping on small orders. Apparently I overlooked this but – YOU HAVE TO PICK UP YOUR ORDER IN 2 DAYS. Who does this – no other retail store that allows retail sstore pick ups that I deal with... Read more➤

Poor service

Terrible service. I have never written a complaint here, but now we cannot be silent about such an attitude on the part of employees. We came to this hessite, a young girl with blonde hair was standing at the box office, unfortunately I didn't notice the name. Not hello, nothing. Standing and watching as if I were a bomzene of some sort. I greeted him, took orders. Two sets were ordered. She didn't ask for a size or a bonus card. Ok, well, I still had to buy 2 small kits. Put two drinks on the tray, didn't even say where the cola was and where the cola was zero. Because the drinks look the same, the customer may not know what and where they are. Galu deal with myself asked where any drink. I had to wait a bit for the burgers, picked up the tray and went to the table. After a few minutes, the same girl brought another tray with those burgers and with a very dissatisfied face just leaned on the table. I was a little shocked about that. It is already clear that the Hessite is not a higher-level restaurant, but now such service is not allowed. There is nothing complicated to greet an elementary customer, I work in the service field myself and I know and follow the customer service standards very well. Although the Burger King also has its own. At the same time as I was standing at the cash register, the cashier next door was very kind to the customers, smiled and was generally happy. to watch. As a recommendation for restaurant management to discuss service with their staff.


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