More Contact Info

Toll-Free Number:

(800) 843-2665

Customer Service:

Barnes & Noble Membership

(866) 238-7323

International

(201) 559-3882

Headquarters:

(212) 633-3300

William Lynch, CEO

Fax:

+1212-352-3660

Other Info

Other Info (opening hours):

Additional Fax Numbers:

Other Location:

33 East 17th Street,

New York, NY 10003

Company Address

Barnes and Noble Booksellers, Inc.

122 Fifth Avenue

New York,

United States

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Complaints & Reviews — Barnes And Noble

21 May, 2018

Way to Take Advantage of Broke College Students

I am extremely upset with these services. I rented a textbook from Barnes and Nobel (and several other companies) as well as purchased textbooks. I never received notification that my rental from Barnes and Noble was due and so they continually charged my card (without notifying me) until my card was expired and then decided to notify... Read more➤

Periodicals & Publishing

22 Mar, 2018

Employee Complaining About Fundraising Event

I was sitting and overheard an employee that was cleaning chairs up from the fundraiser at my kid’s school. This employee was telling another customer that the kids were disgusting and obnoxious. The customer asked what school. The employee told her & stated it’s a private school. It wasn’t too smart running her mouth not knowing who... Read more➤

Periodicals & Publishing

22 Feb, 2018

They just DON’T CARE about their customers…

I spent over an hour on online chat support trying to get an error message resolved. The error itself only took about a minute to resolve – the rest of the time was trying to change my user info. Apparently there was an old address tied to my B&N Membership card. The address was from over 10... Read more➤

Periodicals & Publishing

24 Jan, 2018

Bad service for textbook rentals

Barnes and nobles sent me an email saying that one of my books was not returned but it was and now i cant get in contact with anyone cuz these numbers arent getting me to a representative

Periodicals & Publishing

21 Jan, 2018

Failed delivery promise

I ordered two items from their website which guaranteed 2 day delivery ie by Christmas. One item was delivered; the other was not. I discovered that its order had been processed through a secondary vendor and that it would not be delivered until late January ie 4 weeks later. I contacted B&N who refused to cancel the... Read more➤

Periodicals & Publishing