More Contact Info

Toll-Free Number:

(800) 843-2665

Customer Service:

Barnes & Noble Membership

(866) 238-7323

International

(201) 559-3882

Headquarters:

(212) 633-3300

William Lynch, CEO

Fax:

+1212-352-3660

Other Info

Other Info (opening hours):

Additional Fax Numbers:

Other Location:

33 East 17th Street,

New York, NY 10003

Company Address

Barnes and Noble Booksellers, Inc.

122 Fifth Avenue

New York,

United States

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Complaints & Reviews — Barnes And Noble

7 Sep, 2019

Membership difficulties

Signed up in store for membership. Was told card and info would come in mail. Never did. Went back to store and was told the clerk should have given me a card when I signed up. They could look up the membership number, but couldn’t give me a card. Called the company customer service and had difficulty... Read more➤

Periodicals & Publishing

3 Sep, 2019

They are committing theft on customers

First let me state: I HAVE NEVER GIVEN BARNES AND NOBLE PERMISSION TO DRAFT MY CHECKING ACCOUNT TO PAY MY MEMBERSHIP FEES. They said I did, but I never allow anyone access to my checking account. I checked my bank balance on Saturday to find B&N drafted my checking account for $25.00 for my membership fees that... Read more➤

Periodicals & Publishing

25 Aug, 2019

Useless online shopping site

I have made three attempts to update my e-mail address. My latest purchase at the Eugene Oregon store allowed me to validate my home and e-mail address changes. I was reassured at the store my e-mail address had been changed. Yet when today I attempted to purchase a…

Periodicals & Publishing

4 Jul, 2019

Trying to order 2 books can u take my order by phone not good at computers

I would like to order 2. Books as a gift to another address and billed to my card

Periodicals & Publishing

22 Jun, 2019

VERY POOR ONLINE SYSTEM UPDATES; chat, phone rep, and supervisor useless

ordered text book didn’t make it in time chat rep said could not give estimate of expected delivery (online just said still processing after due date) online order status suddenly lost order (no longer visible) phone rep said could not explain or connect me with I/T Supervisor said could not see status and could not explain why... Read more➤

Periodicals & Publishing