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1 877 541 2634 (Personal Banking) 1 888 546 2634 (Mortgage Banking) 1 866 923 7112 (Loan Servicing) 1 844 678 2726 (Personal Banking)
4350 La Jolla Village Drive
Suite 140
San Diego , California
United States – 92122
Mailing Address
Bank of Internet USA
P.O. Box 509127
San Diego, CA 92150 Show MoreShow Less

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Complaints & Reviews — Bank of Internet USA

29 Jun, 2021

This customer seems to be irritated

My parents and I have been using your services for a prolonged time. We’ve never complained anything until the recent drop in the credit rates. What’s wrong with you? We’re never missing the monthly payments and always follow the instructions and informative letters we get from you by email or SMS. We’ve been pressed on the budget... Read more➤

Banks, Finance Companies

16 Feb, 2021

No downtime and a super ACCURATE anti fraud team

What I want to mention first is their user-friendly website. Unlike my friends who use the services of other popular banks and regularly come across downtime with their official websites, I just sip my coffee and complete all transactions online in no time. Secondly, I’ve had a very bad experience of having my credentials stolen. I thought... Read more➤

Banks, Finance Companies 1 Comment

1 Jan, 2018

loan processing has taken more than 2 months

I contacted bofi for a home mortgage refinancing on 5/30 and had several discussions before I made an application with a rate locked in on 6/12. I made application and sent all relevant documents, the loan was approved but again and again the representatives kept loosing my information and were asking for the same document. In middle... Read more➤

Banks, Finance Companies

1 Jan, 2018

uncaring service
*SOLVED

This bank does not care if you are unhappy with their service. Refused to refund over charge for check printing. Find another back with customer service.

Banks, Finance Companies

Most Reviewed

7 Dec, 2018

"My tipper no MH 40Y 9412 is break down at road at Nagpur your service centre at Nagpur is not responding and attending the break down the road is blocked"