I called customer service. After three weeks calling and being on hold for hours or being dropped I emailed customer service. The rep told me to call customer service or go to a local branch. I am now on the east coast where no local branches exist. After several emails trying to explain the dilemma, she continued...
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Poor customer service, archaic digital support, no online customer service, never answers phone, attempting to pay mortgage online for months and website will not allow registration. Local bank say that they can’t do anything about it. User’s recommendation: Go elsewhere.
I try and log on as I have for years and get this redirected message that I have an invalid information for account number and security code. Bull. It’s the same one I’ve been using for months, after having to change them AGAIN ! User’s recommendation: I would not recommend this bank at this time. No 24...
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Ive been with my current bank throughout 40 years of transitions and changes. Only now after Bancorpsks took over am I finally moving on. * Limited to 1k a day between my own accounts, and they charge a 3.00 fee each time. Called to speak to somebody about this but was put on hold for over 35...
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Not a complaint. This is review of service narrstive. I am okay with the service, because i need it.
