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Hello, I would like to share my experience with you in cooperation with the telecommunications company Vodafone. I have been a customer for several years, I pay bills regularly. It all starts with the fact that in 2020 we paid the phone in installments, paid a security deposit in the amount of AUD 100 and after 180 days the money had to be returned to my Vodafone account. So far no money has been returned. I have been corresponding with the Vodafone operator for a month and the text is one: We apologize for the inconvenience! The security deposit will be returned to pay the bills within the next few days... Outgoing calls were opened for us. I am abroad, I can not call operators, but no one is interested. I just promise and I'm waiting... Absurd! With that attitude, I wouldn't recommend anyone to be a customer of a blue company. Either that is the attitude or the incompetence and disinterest of Telstra's employees, but at the earliest opportunity I would contact another telecom operator. Thanks for your attention.
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