I ordered a dress online in mid March. It came quickly enough. I didn’t care for it so I contacted BR to get a return label printed and put the item in the UPS drop box on March 27th. I called BR on 4/4/18 to confirm receipt of item, and was told the dress had been received...
Read more➤
The “customer service” for Banana Republic's Luxe [Visa] card is a joke. First, their “system” consists of endless “if you want . . push 3” loop tapes, without an “escape” to a real person. Second, the choices offered cover few needs. Third, once you do choose a “need, ” you're placed on hold for 10+ minutes. Fourth,...
Read more➤
I made an online purchase at banana republic (I shop here all the time) and received a different item than I ordered. I was upset that I had to drag my kid in the cold weather to the North Brunswick store (not the usual store I visit), but the only one 25 mins away that had the...
Read more➤
I placed an order to purchase a few items from banana republic. According to the website the item should arrive within 5-7 business days. But items actually arrive early and no one is at the property to receive the item. Eventually item was lost. Called banana republic. They agree to refund initially when I spoke to them...
Read more➤
Cashier refused to take my money! I went to one of the Banana Republic shops and wanted to buy something. But when I was just about to pay cashier asked for my ID! I asked what for did she need it and she said that she cannot take my money until I provide my ID. Total nonsense!...
Read more➤
