debt collection
A collection specialist from creditreform called today! All is well, admit, I'm in debt. I indicated the date on which I could start paying the debt, but the lady asked me to start paying up to the 30th date. I explained to her that I have nowhere to take the money within 4 days and indicate again the actual date when I can pay. Mrs. begins to yell at me, threatening to lose my job and everything I have if I don't make the payment by the end of the month. I ask if I should steal or rob, I honestly say that I will not have any money before the date I have been given. Threats and insults continued. What are the rights of these collection specialists to insult the client, to make a threat? Is that about How to recover? I acknowledge and do not deny my debt, and I undertake to pay it off, but on real dates. Should I lie? How can the company's management be informed about the incompetence and inability of employees to communicate politely with customers? I understand that these company conversations are not being recorded. Let me remind you that we are talking about CREDIREFORM collection specialists!
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