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I have had 4 emails to your customer service department to honor the 15% off that is listed on your web site under the product that I ordered. They continued to ask me to send them a copy to prove it which I did twice and both times they said they did not receive it and did...
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Just received postcard from Back In The Saddle with a free shipping offer & code. Tried it online – no place to enter code before submitting payment info. Called on the phone, was told by 2 different people they could not process offer over the phone. Sent an email and was told they do not offer any...
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I submitted a claim for a refund and credit back. The company claimed they received the claim but did not process. They wanted the information they had re-send back to them. That was impossible because they had all of the information. An friend of mine had the same problem with them. In my opinion their refund /...
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I bought blouse and jacket from www.backinthesaddle.com, and the seller stated that his production was authentic and good-quality. He replied to all my emails, but after I ordered and paid for it, the seller didn’t provide any confirmation info as well as he stopped to reply. I sent multiple emails, but no response. I have no idea...
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