More Contact Info

Toll-Free Number:

(888) 587-2985

Customer Service:

+55 114 003 3255

+55 800 884 4040

Aviation Consumer Protection Division:

(202) 366-2220

(202) 366-0511

Azul Cargo:

+554 003 8399

Azul Travels:

+55 800 880 2985

ALL OTHER LOCATIONS

+554 003 1181

CAPITAL CITIES AND METROPOLITAN AREAS

Azul Tsa Pre✓®:

(866) 289-9673

Call Center:

+55 114 003 1118

Dot Hotline:

(800) 778-4838

Within the United States

(800) 455-9880

Within the United States

Investor Relations Department:

+55 114 831 2880

Special Service:

+55 800 881 0500

Hearing Impaired persons

Tudo Azul:

+55 800 880 1141

ALL OTHER LOCATIONS

+554 003 1141

CAPITAL CITIES AND METROPOLITAN AREAS

+55 114 003 1141

+55 800 887 1118

Other Info

Other Info (opening hours):

Azul Cargo Hours:

Monday – Friday: 8 a.m. – 8 p.m.

Saturday: 8 a.m. – 2 p.m.

Air Consumer Protection Division

C-75, US Department of Transportation

1200 New Jersey Avenue, SE

West Building Room W96-432

Washington, DC 20590

Company Address

Azul Linhas Aéreas Brasileiras S/A

Av. Marcos Penteado de Ulhoa Rodrigues, 939 Edif. Castelo Branco Office Park, Torre Jatobá, 9º

Barueri,

Brazil

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Complaints & Reviews — Azul Brazilian Airlines

30 Jul, 2021

Changing flight

I have a flight for today , Im not be able to make it, the COVID test didnt come on time , I called the agency they are not be able to help us

Transport

28 Jul, 2021

Refund for cancelled flight

In November 2019 I purchased flights for two people from Fortaleza to GRU for June 2021. This flight was cancelled by Azul due to coronavirus restrictions on travel. I purchased through BudgetAir UK, who have been advising since the cancellation that they are awaiting the refund from Azul, which is now 14 months ago. They have now... Read more ➤

Transport

Most Reviewed

16 Jun, 2021

"Objects in my yogurt"
Yoplait