Reservation #[protected] — Ticket #[protected] On the night of Jan. 19, 2019 I arrived at the Aeropuerto Jose Joaquin de Olmedo in Guayaquil, Ecuador at approximately 11:30 pm. After waiting for my turn in line, I finally reached the counter. After handing the lady at the counter my documents, I was informed that I could not fly...
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Wanted to make a reservation online from Miami to Bogota on Avianca, their site has no option for reservation (like all airlines have). I hesitantly purchased a ticket. Then, called next morning to change date and Avianca refused to do that without charging me a penalty. All they were talking was about the penalty, forget about my...
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Avainca told my travel agent my flight was changed from 6 PM to 11:55 PM when i got the airport the plane left at 6 PM they made me pay $150. to change my ticket. It has been a month and i still have not been credited by Avainca I will never fly this airline again and...
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I bought my tickets online for 5:40 p.m and when I arrived for my connection flight they told me that they used military time and my penalty was $150 dollars. Same amount I bought my tickets for. I bought them online and check several times to make sure the time was right so that I have enough...
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I payed this airline to provide an escort for our child to return to Colombia after visiting for the holiday. Apon arrival every thing was well until i left my wife at the gate to catch hos flight. The staff took all his documents and told them to sit and wait no problem. After everyone had boarded...
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Non-Ecological
, even if the manufacturer is the same. This is an uneconomical bad practice, the company seems to be chasing the statistics of parcels shipped.
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