Absolute irresponsibility towards the customer
The situation is as follows - I ordered gifts for the holiday, a week ago in the online store, I paid immediately via the Internet bank. An e-mail said that delivery would be provided within the next week until Friday (via parcel terminal). On Friday, I did not receive any messages by telephone, electronic or otherwise, of course call and ask. The answer is that there has been some kind of hesitation, but nothing is known, it will be clarified and confessed. I wait 2 hours, no one calls. Call again, again promises to find out and call back, this time after a while call back and announce that the order will not be fulfilled as planned, but most likely by the end of the year will send the goods. I cancel the order, I am waiting for a refund, which will be contacted when it will be transferred back.Now you will have to hurry to look and buy elsewhere, if the money transferred back will be deducted in time. And this situation is taking into account the fact that there is a full Internet with 110.shop advertisements, great Christmas offers and delivery times. By the way, goods that could not be delivered are still available in the online store and are waiting for their next, "lucky" buyers. It should be mentioned that this is not the first time I have had this situation with this store, I will finally have to learn from mistakes and ignore this online store.
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