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Horrible experience! Dishwasher clearly a lemon. Serviced over a dozen times now. Assurant refuses to admit it’s a lemon until the FOURTH time that they’ve been out to service the same part. Ridiculous. Should not take this long and so many inconveniences. Dishwasher easily down 2 weeks or more per occurrence. Will be canceling our plan ASAP....
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My home is in California but theyre hours are 8-5 EST! We can never get a hold of them. And if you do any changes to your policy they cant do it right away. Since we bought our home, we got a new insurance with a reputable company, and immediately canceled, but I can never get a...
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I was informed that if there is an issue with your phone claim, Assurant does not call or send an email or update the status of the claim online. The discrepancy of the address they say, was suggested by the Assurant website when was entering it the claim User’s recommendation: Call their phone number if you want...
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My Xfinity mobile device was insured with Assurant. The device broke, Assurant could not provide replacement and told me to get new phone. I did and 6 months later (10 calls into customer service) Assurant keeps telling me the checks in the mail. This is their way of not paying. Lying and deception. User’s recommendation: Lying to...
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they have consistently denied responsibility for what is a clear mechanical failure of an i-phone.stay away User’s recommendation: stay away.