Problems with my dad’s phone. When it turns on it says Ultimate Mobile Experience, then it cuts off. It won’t allow access to the phone functions. He needs to replace the phone due to the change from Sprint to T-Mobile. The letter indicates he should receive text message with information to upgrade the device and switch to...
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It took about 3 times to get my new ph. Send to me. I was told I would’ve that new ph on jul 16.21.but it didn’t show up.so I called again. 2 c.why.i hope this time u got it right. I call u again.jul 18.21.i hope cut svc rep.gotbit right. Now
I did not sign up for assurance wireless, and I told the representative that. I signed for q link wireless and assurance wireless switched my benefit without my permission, causing a discrepancy with my services being disconnected. Unhappy person by that wrongful decision.
July 1 2017 I added $20 to my acct. Assurance said it did not take and to do it again. I did and my credit was charged twice. After many attempts with customer service, assurance said to dispute on one of the charges. After many more attempts with customer service my phone (662-812-****) is still cut off.
Been with Assurance Lifeline for a couple years. Recently, my phone died, tho it is less than 1 year old and is supposedly guaranteed for a year. Both customer service numbers are utterly useless and have hung up on me repeatedly for several days with NO HELP. and no human connection at all. Like most, I REALLY...
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Ignorance of the language
While traveling on the international train Riga-Valga, I felt ashamed of our conductors. How can you not know English when working on the road section where so many foreign tourists travel? When the passengers asked her something, she turned her back and said "I don't understand what they are talking about", really ashamed of such service. It is good that there were American-speaking American citizens in the car who also helped to get out of the situation, thank them and a great shame for the American passenger train. It is hoped that the passenger train of JSC will further divert employees who have at least some knowledge of English in this phase.
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