More Contact Info

Toll-Free Number:

(800) 527-1953

Investor Relations:

(414) 359-4130

Locations:

(888) 479-8324

Canada

Pensioners, Benefit Questions, Employees:

(800) 631-7819

Replacement Parts:

(800) 821-2017

Company Address

11270 West Park Place, Suite 170

Milwaukee,

United States

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Complaints & Reviews — AO Smith

13 Aug, 2021

Water purifier fillter issue

Need service person help to resolve to the filter issue and water is not loading to storage tank please send contact number User’s recommendation: Need to improve customer care support.

Appliances and Electronics

4 Aug, 2021

Leak in Hot water heater

I had my HWH for only 5 years before seeing the leak. Had to pay $600 to install new one and four days of hassle with technicians to get it installed.

Appliances and Electronics

28 Jul, 2021

Ro not working

It’s been 1 year that i had purchased AO Smith RO. In this 1 year I had to call for servicing 10 times. For last 3 to 4 months its not working properly and having an issue of filtration. The TDS reaches 800 to 1000. Every time we complaint the technician visits fixes it and again within... Read more➤

Appliances and Electronics

14 Jul, 2021

Defective Bladder Tank 52 days out of warranty and denied service ..

My system was installed by a professional and the tank went bad ..which from this company as well as installer stated is very unusual ..however due to being 52 days out of warranty the DENIED a replacement .I elevated my complaint as high as I could and they refused to stand behind their product that should have... Read more➤

Appliances and Electronics

7 Jul, 2021

Water heater leaking

Leaking water hearer that started this morning. Customers service not open until 7am. Will wait till then to call back. User’s recommendation: Not sure yet until business hours.

Appliances and Electronics