More Contact Info

Toll-Free Number:

(800) 527-1953

Investor Relations:

(414) 359-4130

Locations:

(888) 479-8324

Canada

Pensioners, Benefit Questions, Employees:

(800) 631-7819

Replacement Parts:

(800) 821-2017

Company Address

11270 West Park Place, Suite 170

Milwaukee,

United States

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Complaints & Reviews — AO Smith

15 May, 2021

Conplaint about customer service

i had to call like four times about my water hearter. the first time i called after the heater went out after 4 months of being installed, it stoped working . the man told me that it would be next day. I waited 2 days and when i called back they said that it was on back... Read more➤

Appliances and Electronics

11 Mar, 2021

Terrible product and customer help

Update by user Apr 10, 2021 It took 70 days to fix this awful water heater. When it did not work the plumber would talk to A.O.Smith “expert” and he would send out a new part. It did not help. After four times of this, I asked for a new, new water heater. It didn’t work either.Finally,... Read more➤

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