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Dear Customers, Please do not read these nightmares that have been written about us, 90% of what has been written is not true! or competitors whose sales have fallen due to our favorable prices on mattresses and beds, as we currently have discounts of up to 60% on all goods. As for order deadlines, the production time for mattresses is from 5-20 working days and for beds from 15-20 working days. Recently, fabrics for beds from Belgium and Spain have been delayed, but before ordering, the customer is warned that the fabric will be delivered to Australia within 3 weeks and production of the bed begins, in some cases the fabric is delayed for up to a month. * For all customersCompensation, monetary compensation or free delivery compensation is offered for delayed goods. If the seller does not offer you you can safely contact the store management, who will compensate you for the delay. Due to the low prices of our products, there are a lot of orders and some orders are indeed delayed, but not every second or third order, as written in the complaints about us. * Sellers do not lift phones! It's not true, we have three salespeople in the store, sometimes it can happen that salespeople talk to customers and can't pick up the phone or talk to another customer on the other line. Please wait or redial. It is currently being worked on so that no calls are missed. We will also try to improve the customer service as quickly as possible. * It is written about us that we work without papers. -Each invoice is sent to each of our customers who have placed an order on the website to an e-mail address that is electronic and valid without a signature, as well as a bill of lading is issued upon receipt of the goods. -Each customer who orders the product in the store is issued an order form and upon receipt the customer receives a bill of lading or check. Please do not take seriously these recent comments and complaints about our company. All reviews were reviewed and discussed with the company's employees, it was concluded that most of the information about customers and their orders provided in the comments is false. We look forward to your understanding, Pty. ORMEBELES
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