There is an Ancestry member with whom I have no DNA match. This man has downloaded all of our family photos with pretense that they are his family members.I have contacted this man before asking him to remove them.Then he made his tree private.He has again made it public and has also downloaded a photo of my...
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I signed up for the 2 week free trial on ancestry.com and subscribed to the $19.99 a month plan when I got my bank statement they charged me $34.99 causing an overdraft I have tried calling several times but it either rings and goes to a busy signal or says my wait time is more than an...
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I had an Ancestry.com account I cancelled Aug 2015 over the phone. I could not understand why Ancestry was still billing me. It was something every month I told myself for the last 22 months to find out why. I just spoke to them because I could see my account however as a guest. The answer was...
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I entered my CC information for a trial subscription to Ancestry.com I did not use the service but one day. I did “Attempt” to cancel my subscription, however, the cancellation process via the website takes you through three different prompts before it actually cancels. Needless to say, I thought I was cancelling only to find my account...
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In june 16 2016, I paid $106 for 6 month account. My credit card was charged on june 16 2016 as well. What I didn’t realize is that on december 16 2016, My credit card would again be charged for another 6 month term. I read some of the tac but not all. On december 18 2016,...
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