Will the product be removed by grandchildren?
Hello my name is # 188244 and # 204278 I do not understand what is happening with 1A.info something you need to change in your customer service strategy. I ordered a mobile phone and a monitor.1. The speed of delivery and choice of goods is one huge plus everything happened quickly and as agreed.2. Looking at the product I found that the ordered phone box was open (checked if everything is on site and whether it works / my thoughts but there is no claim against it) but the monitor box was not worth it which surprised me why if you check one product you can't do the same with another and there they shit * starts the monitor didn't work.3. I took the monitor to the 1A.info service center where I was greeted by Raivis, listened to my problem and accepted the product in exchange for the same. 4. A good time passed (Around 3-4.Weeks) when I decided not to wait any longer, but to suggest to Raivis instead of trying to get the same to exchange for another, which he did! 11/11/2020 I received a call from 1a.info to confirm my choice and they will place an order. The operator accepted my choice and promised that tomorrow after 12:00 I will be able to receive the product in the office. Goodbye.6. At 13:00 with my beautifully rusty little girl I stuck at some office near the castle of light and parked with a smile on my face like on a fabulously warm summer day I went to 1a.info office as usual I entered the office complex where a communicative security guard is waiting for you who will not leave you to advise on where the company you need is located went up to 1a.info office.7.I met Raivi to the question either he will finally be able to receive his long-awaited product. He kindly answered that the product has been brought but has not been registered yet. I can arrive in at least 30 minutes. I am patient and positive. I was willing to wait. a couple of games on the phone where 1.H then ran imperceptibly then Raivis came to me and informed me that it might not make sense to wait for me to give a message when I can receive my order. I laugh so that I don't go to the car and he announces that I can get an order.8. Leaving home, I was still waiting for a message from 1a.info that I could finally collect my product, which was promised today on 11/12/2020 after 12 noon:00 but my hopes were shattered when I corresponded with Raivi again shortly before the end of working hours and I was informed that the suppliers have let them down. In a word, I am very disappointed in the quality of 1a.info customer service. After all this adventure, which is now dragging on for a month, I would like to say only one 1.A.info return my order to me. :) Throw in a screenshot too. I am very sorry for the punctuation errors, the terrible fatigue after all this waiting. A: I wish you growth and improved customer service + in the future, maybe check the ordered goods, if not, then ask the customers for permission.
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