Extortion
I have not been a customer of DNB Banka for several years - I closed my account with DNB banka at a local branch (a few days before the liquidation of the branch). It could have been around 2019-2019. Now a week ago (11.10.2018) I received a message from DNB that I owe the bank 26.83 USD for its services. Of course, call the designated contact phone in 1880, where I really can not explain what I have to pay. After the callback from DNB, I explain: In 2020, you made a transaction with your DNB banka card, which proves that you are an active customer and card user, so I have to pay around 12+ USD for the card. service and remaining time as a% of delay. I ask - do I still have an account with DNB banka, to which I get an ambiguous answer.... about the following.... cards are serviced by a banking service... they are active until the end of the term..... so be it - you feel like you are counting as an active customer. I asked them - when the validity of the mentioned card expires during that period, I will receive an answer that in May 2020. Of course, I am quite upset about the question - Where was DNB banka all this time, because now is 2018 and it will soon be 2020. I get a clear answer: "I don't know". Everyone who has decided to leave this bank (and I recommend everyone to do so) must make sure that your account is closed directly, that the card is canceled, etc. - save all documents for several years - because it is not known when DNB will want to take money from you (Sometimes DNB has a hard time).
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