My washing machine broke down completely. I called the company and a Local repairman was sent to repair the unit. However once the company submitted the request it was denied by ARW! Never less they wanted to offer me a settlement in the amount of 430.00! Which in no way would replace my unit! I had to...
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If you want to know this place is very unorganized, unprofessional,management shows know concern. Favoritism is the top of it all they keep employed who they choose to keep. I will be having help me Howard channel need looking into my dismissal from my position that was very unprofessional and was not handle correctly. I only had...
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I had two service claims with them. Both failed horribly. The most recent one is just nightmare and is still ongoing. My garbage disposal was broken and I raised the claim to American Residential Warranty on 2/23. I was told Lowe (the repair center they chose) will call me in 5 days. I waited for 8 days....
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We had American Residential Warranty for our rental home. We sold our home in February 2015 We called American Residential Warranty at that time and told them that we were selling the home, and were calling to inform them that we were cancelling our policy. We also asked for a Declaration page, as they had not sent...
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On about August 24th, 2012, I purchased American Residential Warranty for my home. Before purchasing the warranty, I asked the sales representative to go over what my plan covers and what my plan does not cover. The representative specifically told me that the warranty covered air-conditioning units yet they failed to repair my broken AC unit that’s...
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Fraud
Real scam office. First, the attitude from management is simply the opposite. When I told the chairperson that I had a sick child, I was able to listen to the accusations that I was already on the sick page and that he now had to pay a fine for being sick. a will get me off work. And for the fact that the child became ill, I was fired. Absurd! The salary in this company is ridiculously low. Told me that will pay the minimum, state-set rate, which is also written in the contract and will pay on top of the orders, but as a result, when I left the job I was paid only a monthly basic rate, which they themselves have set and which are lower than the national minimum rate per hour.I recommend not participating.
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