I have had AHS for over 20 years and the service has gone from excellent to horrible and inexcusable. They had a call center in Memphis Tennessee and now they have outsourced everything to the Phillipines making it very difficult to communicate. I could go on a rant paragraph after paragraph, but my time is limited. Do...
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I have been a customer of your company, American Home Shield. During this period, I have never called your office for assistance, that is, before Tuesday, 06 July 2021, when I called because my stove was not working at all. I tried to explain to the Service Agent to whom I spoke, the nature of the problem...
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I had my water heater worked on 6/30. Service Request #: 7477**** I have called three times to get a receipt that shows that I paid $125 for the water heater repair. I was on the phone three times for nearly an hour. I sent a facebook message asking for an update and it took over a...
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Opened a claim Jan 7 and still not resolved. We have asked numerous times in our many many phone calls to have corporate information in which they declined. So they were to have corporate call us back , we never received any kind of communication back. Our membership ends in 77 days and worried they can just...
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Our water heater went out sun and we filed a claim. 5 days later and numerous phone calls to get this rectified and all you get are call centers in the Philippines and India. Women reading from a screen and who you can’t understand except for their famous 2 words—I…
