American Home Shield is not the company it once was. I have been without hot water since July 1 2021. I filed the claim on July 1. It is now July 29. At first they assigned a contractor who responded quickly and determined that my hot water heater needed replacing….
Furnace replacement Feb 2021. Hello, I am writing this email today to let you know how frustrated I am with AHS. Over the last 5 months, calling every week, I was told to do the following: Send documentation by email to: ahsohs.com Which I have been doing. And I have…
AC been out since 7.2.2021. Wife recently had heart surgery. 100+ heat inside EVERY evening for 26 days. Been lied to about parts being ordered, labout approvals, vendors, treated VERY rudely and even hung up on. 26 days today without AC in south Texas heat yet told 2.5 weeks ago, and AGAIN on 7.26 that everything was...
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Original review updated by user Jul 29, 2021 Disappointed service member #747**** I would like an email To someone at corporate. The email online does not work customercare@***.com Can you help? Here is what I sent to AHS. Good Day, My AC has been down for a month now and its extremely HOT in Texas. No…
My Samsung 4 door refrigerator had a freezing issue .I contacted American home shield as we have their insurance.The first tech who visited said its difficult to figure out the issue and left without answering my questions . The second tech came and ordered a new compressor , condenser and two more things . This took the...
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