More Contact Info

Other Info

+27 800 112 222 (Emergency) +27 112 075 006 (Customer Service) +27 514 000 100 (Bloemfontein) +27 215 282 900 (Cape Town) +27 315 699 500 (Durban) +27 437 835 700 (East London) +27 448 747 019 (George) +27 538 611 389 (Kimberley) +27 100 600 252 (Klerksdorp) +27 112 075 000 (Midrand) +27 100 609 870 (Nelspruit) +27 343 122 128 (Newcastle) +27 333 450 637 (Pietermaritzburg) +27 100 600 230 (Polokwane) +27 413 953 100 (Port Elizabeth) +27 357 800 200 (Richards Bay) +27 100 600 263 (Rustenburg) +27 100 600 214 (Witbank) +27 860 122 436 (Telesales Call Centre) +244 940 790 003 (Angola) +267 395 6482 (Botswana) +233 302 781 570 (Ghana) +254 712 345 645 (Kenya, Rwanda & Uganda) +60 342 597 000 (Malaysia) +258 137 440 313 (Mozambique (Maputo) +264 61 222 329 (Namibia) +234 112 075 319 (Nigeria) +268 24 048 857 (Swaziland) +260 211 231 076 (Zambia)
Block O Central Park Offices
16th Road
Randjespark Ext 5
Midrand
South Africa
Offices in South Africa
Unit 1 Ecowa, 12 Ehrlich Street, Willows, Bloemfontein, 9301Thomas Patulllo Building,4th Floor, 19 Jan Smuts Street, Cape Town, South Africa, 80001 Montgomery Drive, Mount Edgecombe, Durban, 430013 Dersley Street, Nahoon, East London, 5201138 Mitchelle Street, Unit 8, Mitchelle Mews, George, 652919B Schmidtsdrift Road, Kimberley, 830126 Buffelsdoorn Rd, Flamwood, Klerksdorp, 2570Block O Central Park Offices, 16th Road, Randjespark Ext 5, Midrand27 Waterfall Avenue, Riverside Industrial Park, Nelspruit67 Sutherland Street, Suite 4, Naison Building, Newcastle, 2940103 Roberts Road, Homelink House, Suite 6, Clarendon, Pietermaritzburg, 320121 Iran Avenue, Supurbia, Polokwane31 Pickering St., Newton Park, Port Elizabeth, 6025Unit 1 B, 60 Dollar Drive, Richards BayRustenburg Motor City, Shop № 9, Howick Avenue, Waterfall Mall RustenburgShop 15, Retail City, OR Tambo Street, WitbankInternati onal Offices

Angola
Rua 3, Ex Clemencia Casa 9, Bairro Benfica, Luanda, Angola
Botswana
Pvt. Bag 254/625, Gabarone, Botswana
Ghana
23 Second Close, Airport Residential, Accra, Ghana
Malaysia
№ 2 Jalan 1, Taman Sri Ukay, Off Jalan Ulu Kelang, 68000, Ampang, Selangor

Mozambique (Maputo)
Lowveld Vehicle Recovery, Klaserie 1 Stop, Barco’s De Macaneta
Namibia
Hyper Motor City, Unit 27, Maxwell Street, Southern Industrial Area, Windhoek
Swaziland
Warehouse 16 E3, Portion № 821, Sheffield Rd, Mbabane, Swaziland
Zambia
Plot 11/12, Bwinjimfumu Road, Rhodes, Lusaka, Zambia Show MoreShow Less

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Complaints & Reviews — Altech Netstar

21 Jul, 2021

Device not active yet demanding payment

Device fitted but never got tested until I contacted them to arrange other method of payments only then I notice that they cannot locate my vehicle. Arranged with them for a tech to inspect. Still waiting. Got handed over for non payment but still cannot confirm if indeed the device was fitted because the not sure, sent... Read more ➤

Cars and Vehicles, Parts

27 Jun, 2021

Vehicle not registered but paying since 2018 and no service

I have sent emails since 2019 to NETSTAR staff, till now not resolved and no one has come back to me. I am still paying a premium since inception-2018, but my vehicle is not linked as per my application, for my Nissan. They cannot refer me to a senior manager and simply ignores all calls and mails... Read more ➤

Cars and Vehicles, Parts

24 Jun, 2021

Poor Service and Unethical Behaviour

I have been completely frustrated by the lack of service and lies from Eustacia Roberts. I initially log a request on the 17th May 2021 to transfer my tracking unit from my old vehicle (F* *9 Y* GP) to my new vehicle ref number provided below on the trail mail – which should have taken place within... Read more ➤

Cars and Vehicles, Parts

24 Jun, 2021

Tracking Device Installation Service

I registered my vehicle with Altech Netstar on the 14th of June 2021. I received a CAS-number and was informed I would get a phone regarding when the installation will occur. I waited a good week without any contact from the company, whilst they are fully aware of the negligence this is putting me under just from... Read more ➤

Cars and Vehicles, Parts

18 Jun, 2021

Unauthorized cancellation

My client number is CAS-4418030-C9L. I need to request a refund relating to my device that never worked way back since 2014 hence I was paying instalment. My contract was also cancelled without being notified and caused lot of inconvenience. The confirmation of cancellation was over the phone therefore no communication letter.Below is all I have From:... Read more ➤

Cars and Vehicles, Parts

Most Reviewed

31 May, 2021

"I have booked a room and it was shown that payment is denied, after that I booked another room and then the previous room also appeared from no where."